Studio Policies

Registration is complete once Pure Energy Dance has received your non-refundable first month's tuition and registration fee. 

All communication is sent via email; please make sure you have a current email address on file - if you need to update your email address please visit the Parent Portal.

• The studio calendar year runs from September - June
• The school year will consist of 34 weeks of classes held over a ten-month period.
• Students may register at any time from September through to March 1st if there is space available. 
• The studio will be closed for major holidays and school vacations.

• Tuition Payments will be processed online through our online software. You will be charged on the 1st of the month. Pure Energy accepts all major credit cards or you can pay by pre authorized withdrawal. You can update your payment option at anytime through the Parent Portal. Please check your online account at any time to printing off monthly statements.
• There will be a $30.00 late fee for any accounts that are 15 days overdue
• Returned Payments: Any payments returned NSF will be charged an additional $30 per transaction. If you have more than two NSF charges, remaining class fees must be paid in full by credit card, money order or certified cheque. NSF fees must be cleared immediately otherwise the dancer may not continue in their class(es). 
• There are no refunds for missed classes. Classes that are cancelled by the studio will be rescheduled
• If a lock down happens throughout the year due to any order by Government Officials our classes will resume Live online through Google Meet. Regular Tuition will be charged.

 If you wish to withdraw your child from Pure Energy Dance Foundation, one months written notice must be provided to the Studio Director on the 1st of the month. One full month after notification of withdrawal, automatic payment will be terminated.  We do not refund fees for partial months. Dancers are welcome to attend classes within the cancelation period if they wish. There will be no cancellation accepted after March 1st due to performance preparations.  

Costumes will be ordered or made for all dancers participating in competition events. If a dancer withdraws from a class after December 1st, not only is the costume fee non-refundable, dancers are subject to clear any remaining costume or prop fees.  

Costumes will be ordered or made for all dancers participating in the Recreational program. If a dancer withdraws from class after March 1st, not only is the costume fee non-refundable, dancers are subject to clear any remaining costume or prop fees. 

Competition Fees are non-refundable for any reason

Classes will be conducted with the doors closed to protect the privacy of the students in the class. It is very distributing to the students and the teachers when there is a lot of noise in the lobby. Parents will not be permitted into the dance studios. At various times throughout the year parents are invited into the class to serve as a practice audience for the dancers (parent viewing).

Hair must be pulled back and secured for ALL classes. Proper attire, including tights and shoes, must be worn for each class as outlined in the studio dress code.

All absences are to be reported to the studio prior to the student missing via email. Attendance is taken at the beginning of each class and kept track of throughout the year. It is important that your child attends dance class every week. Good attendance is imperative to the success of your dancer. 

Absences and tardiness can hold back an  entire class, and the studio cannot jeopardize its responsibilities to the rest of the class for one student. If a student misses too many lessons they may fall behind the rest of the class and may be asked not to perform the recital or competitions. If attendance becomes a problem you will be contacted by the studio via email  

All studio fees must be paid in full or your child will not be permitted to participate in the recital. Tickets will go on sale at a predetermined date prior to the recital and will be rush seating. Tickets are only available at the studio office prior to the show. There will be NO photos and / or video recording allowed at the recital to protect the privacy and safety of the dancers. 

• Students must wait inside the building to be picked up.
• No student is permitted to leave the building without an adult.
• Students must use the restroom BEFORE they enter class.
• Please try to keep the lobby as quiet and clean as possible!
• Students must keep personal belongings in the locker room or in class with them. 
• Please do not interrupt a teacher while a class is in session. If you need to speak to the teacher, please do so before or after the class. 
• Running and Tapping on the lobby floors are not permitted.
• Please do not let children bang on the glass doors or windows.
• We are not responsible for unsupervised children! 

• No food or drinks (apart from water) are permitted in the dance studios. You must keep all food and drinks in the lobby!
• Students are not permitted to chew gum in the dance studios.
• Absolutely no street shoes past the lobby. This includes parents and guests. (Street shoes are what you wear into the building).
• Dance shoes are not be worn outside for any reason. 
• All students must be in proper dress code while attending class. Including appropriate shoes. 
• Parents are not permitted to walk their children into the dance room. The teacher will greet them at the door and bring them into the classroom. Please do not go into the classroom to pick them up. After the class the teacher will bring them out to the lobby.
• Class will be conducted with the doors closed. This will avoid distractions from the lobby.
• Please make sure you arrive 10 - 15 minutes early for class. 
• Children should not touch mirrors or windows. 

 We will make every effort to work with the students to encourage personal responsibility for their actions. We do take into consideration their age, but do respect the rules to be followed. In the event that behavior is disrupting class it be followed. In the event that behavior is disrupting class it may result in the following:

• Not getting a sticker - At the end of each class students who obey all the rules (under a certain age) are rewarded with a sticker. This includes listening to the teacher, and dancing when instructed. 
• Initial Consultation - The Director may require the parent(s) of any child who attends the studio to meet for a conference. The problem will be defined on paper. Goals will be established and the parent will be involved in creating approached towards solving the problem. 

Pure Energy Dance reserves the right to refuse business to anyone. The studio reserves the right to cancel the enrollment of a child for the following reasons. 

1. Non-Payment or excessive late payment of fees.
2. Not observing the rules and / or policies of the studio
3. Child has special needs which we cannot adequately meet with our current program.
4. Physical and / or verbal abuse of staff or children, by a parent or child. 

Pure Energy Dance recognizes and respects the privacy of each visitor to Pure Energy Dance studios website and each performance. This Privacy Policy explains Pure Energy treatment of your personal identifiable information collect in connection with your activities on or related to Pure Energy Studios. We believe in giving you full disclosure about the kinds of information we gather and what we do with it, and in giving you a choice about the use of your personal information. Pure Energy Dance reserves the right to alter our privacy principles as business needs as required. Any alterations to these principles will be posted on our website in a timely manner. 

Pure Energy Dance collects personal information when you make a purchase or a contribution, register as a patron, request information on our products and services, participate in a promotion or an online survey, contact Pure Energy Dance with a question or suggestion, enter contests, or attend special events. Depending on the nature of your interaction with us, we may ask you for information such as your name, phone number, physical address, employment information, email address, credit card information including expiration date and billing address, and product preferences. 

Your personal information may be used by us (or third parties engaged by us) to 

1. Customize the advertising and the content that you see,
2. Fulfill your requests for products and services, 
3. Contact you
4. Conduct research
5. Respond to subpoenas, court orders or legal process, and 
6. Establish or exercise our legal rights or defend against legal claims
7. 
   
8. We will never sell your information to any other third part. Personally identifiable information used for marketing purposes will always be presented as anonymous, aggregate data.  No individual will be singled out. 

Pure Energy Dance will from time to time conduct voluntary surveys of visitors to the site to obtain demographic information about them. Such information may be compiled and shared in an anonymous, aggregate format, with advertisers and other third parties, but no personal details will be traceable or associated with specific individuals. If you provide your email address, Pure Energy Dance may contact you periodically with special offers, updated information and new services. Any emails sent to you by Pure Energy Dance offer you the option to be removed from the email mailing list. 

Types of non-personal identifiable information include IP addresses, browser information, advertising information, and cookies. 

All anonymous information is used only to measure site activity and to develop ideas for improving our sites. So, when you come back to visit us again, we can tailor information to suit your individual preferences. We use anonymous information to customize information for our users and to help us display information in the best format for you. The goal is to save you time and provide you with a more meaningful visit. 

Our websites will link to other websites and services from time to time. Pure Energy Dance will always attempt to associate with only the most trustworthy partners who share our high standards regarding privacy. Nevertheless, we are not responsible for the content of and privacy practices of any other companies or websites. 

Security of your personably identifiable information is of prime importance to all of us at Pure Energy Dance. Assess to this information is limited and will be used according to the Personal Information Protection and Electronic Documents Act. Although we use security that we believe to be appropriate to protect your personal information, we do not guarantee that our security precautions will protect against, and we expressly disclaim any liability for, any loss, misuse, or alteration of your personal information.

ALL students are required to accept the studio policy and have their waivers signed off on at time of registration each year whether they are new or returning.